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FREQUENTLY ASKED QUESTIONS

 

  • Where is the conference venue?
  • The 2019 NGA is being held at the National Conveniton Centre, Canberra - 31 Constitution Avenue, Canberra ACT 2601

  • Is there parking at the Venue?
  • Parking for delegates is available underneath the National Convention Centre for a cost of approximately $19.00 per day. Alternatively, voucher public parking is available 300m from the entrance at a cost of approximately $15.70 per day. The voucher machines are coin operated and accept Visa or MasterCard.

  • What will the weather be like?
  • Winter days in Canberra are characterised by clear sunny skies but the days are cool at around 12-15˚C and temperatures do drop to 1c on average in the evenings, so be sure to bring a warm jacket. Mornings can be foggy so keep this in mind when booking flights.

    It is best to avoid early arrivals or departures in case of delays due to fog.

  • How do I pay for my accommodation?
  • If you have booked your accommodation when you registered, your credit card details have been transferred to the hotel you have selected as a guarantee - please confirm this on check in with your hotel. Your credit card will only be charged in the case of cancellation, so you will need to provide payment with the hotel on your arrival.

    If the card holder will not be present when you check-in please ensure you get the credit card authorisation form completed and returned to Conference Co-ordinators before you arrive. Click here to download the credit card authorisation template

    If you have any queries relating to your accommodation booking, please call Conference Co-ordinators 02 6292 9000.

  • What time does the registration desk open?
  • The registration desk will be open at the following times:

    Sunday 16 June

    8.00am - 7.00pm

    Monday 17 June

    8.00am - 5.00pm

    Tuesday 18 June

    8.00am - 5.00pm

    Wednesday 19 June

    8.00am - 2.00pm

  • Where do I register?
  • Conference registration desk, Foyer, National Convention Centre

  • Will there be Wi-Fi available?
  • Delegates will have access to the centres complimentary Wi-Fi for the duration of the conference. Simply select the free WiFi option from the available networks and you will automatically be connected.

  • What is the dress code for the conference?
  • Exhibition Opening and Welcome Reception: Smart casual.
    General Assembly Business Sessions: Smart casual.
    Exhibition: Smart casual.
    Networking Dinner: Smart casual.
    General Assembly Dinner: Lounge suit/collar and tie for men and cocktail style for women.
    Partners' Day Outings: Casual clothing and walking shoes suggested.

  • I have special dietary requirements – what do I do?
  • During the registration process you will be asked to list your special dietary requirements, which will be passed onto the venues close to the event date.

    Every effort will be made to accommodate all special dietary requirements where advance notification was given. You will need to make yourself known to a staff member at catering times in order to obtain your special meal.

  • I have accessibility requirements – what do I do?
  • During the registration process you will be asked to list your accessibility requirements, which will be passed onto the venues close to the event date.

    Access and facilities for people with disabilities are provided throughout the centre. All car parks and buildings are wheelchair accessible. If you require more details, please call Conference Co-ordinators 02 6292 9000.

  • Will there be a participants list?
  • A copy of the participants list will be available when you collect your namebadge.

    If you would like your name on the list, please ensure you select to 'yes' option when registering. If you do not argee when you register, you will not be included on the list.

  • How will I know if there have been any changes to the program?
  • Every effort will be made to ensure the online program is updated as any changes come in.

  • How do I know if I am registered for a social function?
  • After registering for the NGA you would have been emailed a Registration Confirmation which included the social functions you have been registered for. The NGA Dinners are not included in the registration fees, you must select them seperately on the registration form.

  • When and where are the Social Events?
  • Welcome Reception National Convention Centre Sunday 16 June, 5:00–7:00 pm
    Networking Dinner Anzac Hall, Australian War Memorial Monday 17 June, 7:00–11:00 pm
    General Assembly Dinner The Great Hall, Parliament House Tuesday 18 June, 7:00–11:00 pm
  • Can we do a shared registration?
  • Yes, if you are choosing to share your registration you will only be issued with one name badge, satchel and social function tickets. We can re print a name badge with the next attendees name if the original badge is returned.

    Only one person under a shared registration may attend at any one time. Badges should be passed onto the next registrant or returned to the registration desk at the end of the session/day. Name badges will not be reissued if not returned. Please ensure all people attending under a shared registration are aware of the terms.

  • What are the opening times for the Exhibition?
  • Sunday 16 June

    5.00pm - 7.00pm

    Monday 17 June

    8.30am - 5.00pm

    Tuesday 18 June

    8.30am - 5.00pm

    Wednesday 19 June

    8.30am - 2.00pm

  • Privacy Disclosure
  • ALGA collects your personal contact information in its role as a peak body for local government. ALGA may disclose your personal contact information to the sponsors of the event for the purposes of commercial business opportunities. If you consent to ALGA using and disclosing your personal contact information in this way, please tick the appropriate box on the registration form. Importantly, your name may also be included in the General Assembly List of Participants. You must tick the appropriate box on the registration form if you wish your name to appear in this list.